When you download TeamViewer to your PC, you will see two options. You can accept the default name or create a new one. A dialog appears where you provide a name and password for the computer. Setup unattended access Click Next to proceed. They will explain everything they are doing, and they will close the TeamViewer session before ending the phone call. With Unattended Access you can get access to your remote device from anywhere. Unattended access means that nobody else is using the PC at the time of remote access. To set up unattended access, launch the TeamViewer Console and select Connections > Setup unattended access The wizard to set up the option appears. LTS staff and the Help Desk will use TeamViewer only while a phone call is in progress with the person requesting help. Step Three Enter the email address for the TeamViewer account 3 you’d like to assign this device to and click Assign. They will be able to see everything the Help Desk or LTS staff is doing on their computer, and will still maintain control of their mouse and keyboard. TeamViewer is the Internet remote access and support tool that IQMS uses to provide: Technical Support IBT Training VTC Training Web Demos. For more tips and tutorials, visit 1 Step Two On the remote device, check the Grant easy 2access checkbox. The person whose computer is being remotely accessed should minimize or close any confidential information on their desktop before the TeamViewer session begins. Computers that are not imaged or have an incompatible version can download the latest TeamViewer QS version directly from the vendor.įor the Help Desk and LTS staff to access a computer using TeamViewer, the person requesting remote support must first launch the application (search for “TeamViewer QS”), then give the ID and Password to the Help Desk or LTS staff. TeamViewer is remote access software used by the Computing Help Desk and Library & Technology Services staff.Īll College-owned computers should have TeamViewer installed, although it could be an outdated version.
0 kommentar(er)
